Click Update Reader: 4. The reader firmware and configuration will be updated as necessary. The window behind the Customize Reader dialog refreshes to reflect the firmware and configuration of the currently connected reader in realtime.
The following dialog box appears: 2. Click Update Reader. If it does not disappear within 20 seconds, there may have been a glitch during the restoration process. Should the second update also fail, refer to section 10 for troubleshooting instructions. It is the factory default behaviour which is restored by this option.
To restore another reader, simply unplug all original readers and plug in the next; then click the Update Reader button again. The window behind the Restore Reader dialog refreshes to reflect the firmware and configuration of the currently connected reader in realtime. Repeat step 6 for each additional reader to be restored. Double click Equitrac Reader Maintainer in the programs list or select it and click Uninstall.
If prompted to restart your computer click Restart Now, otherwise simply close the Programs and Features window. While support for a new card type can sometimes be added to existing readers via updated firmware, this may not be possible for all application types of a given model.
It is crucial that customer cards be qualified by Nuance personnel for compatibility with the desired application. The LED does not directly react to card presentations. Card activity is communicated to the host, which changes its state and therefore that of the LED accordingly. When a card is detected the LED blinks off, returning to solid green if the card was readable or red if the card was unreadable.
The host may command the reader LED to reflect its login and server communications status. This is dependent upon the specific implementation of Equitrac Embedded, as not all MFP platforms permit this operation.
Cause: There is a mismatch between the new or restored reader capabilities and those of the driver and settings already associated with it by the operating system. In the Device Manager window that appears, the card reader appears as a Human Interface Device with a yellow warning exclamation.
Right-click to select it, then click on Uninstall. Disconnect and reconnect the card reader. Extensive Reporting Summary, detailed and total activity reports Secure Document Release reports on document queued but not printed Automatic scheduling of report distribution Report customisation at site and personal levels Report export for offline analysis.
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Delivery times may vary, especially during peak periods. Search form Search. Troubleshooting on Equitrac PageCounter Pro terminals. Categories: equtirac pagecounter professional cost recovery. Check all of the options except network, the last item. If you reinitialize this one, you will have to reconfigure the network settings at the terminal. Click ok to begin the reinitialization.
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